Returns are accepted within 14 days of your receipt.
A full refund will be offered if goods are returned undamaged and in the original packaging. All products will be inspected to ensure they are in a resaleable condition. If you require a refund please allow 7 working days for this to be processed from the day we recieved the returned products.
Please obtain proof of postage when returning goods as we cannot be held responsible for goods that do not reach us. Also note that postage and packaging will be at the customers expense.
Should your item arrive defective or damaged please notify Clever Cloggs Toys immediatley and a replacement will be sent upon return of the damaged item.
For damaged or defective goods customers return postage expense will be reimbursed please allow 7 working day for this to be processed
We regret that postage, packing and insurance are direct costs and cannot be refunded unless the goods are faulty.
Please feel free to contact us should you have any questions.